• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Running into an error every time I try to buy stock footage

New Here ,
Jul 30, 2021 Jul 30, 2021

Copy link to clipboard

Copied

I'm trying to buy stock footage liscenses, but after 10+ successful attempts Adobe won't let me buy anymore. My company's card is up to date, but I was even encountering errors in making any chnges or adding new methods of payment. Please advise on how to move forward and buy the footage if this is an indiviual account related matter vs. site-wide.

TOPICS
Download , Licensing , Plans and purchase , Troubleshooting

Views

100

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 02, 2021 Aug 02, 2021

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


Votes

Translate

Translate
Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

Copy link to clipboard

Copied

LATEST

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started