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milesjzuppardo
Participant
July 31, 2021
Answered

Running into an error every time I try to buy stock footage

  • July 31, 2021
  • 1 reply
  • 167 views

I'm trying to buy stock footage liscenses, but after 10+ successful attempts Adobe won't let me buy anymore. My company's card is up to date, but I was even encountering errors in making any chnges or adding new methods of payment. Please advise on how to move forward and buy the footage if this is an indiviual account related matter vs. site-wide.

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
August 2, 2021

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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