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M
mcabrera
Participant
February 21, 2022
Answered

Says "100% Editable Text", but I have no way to edit??

  • February 21, 2022
  • 3 replies
  • 1876 views

I purchased this image (an AI file) and it claimed to be "100% Editable Text," and "Easy Usage"... but I'm assuming I have no way to edit (please see screenshot)?  This is so frustrating!!!

 

 

[moderator edited topics]

    This topic has been closed for replies.
    Correct answer Contributor1

    Since I cannot use this asset, would our account be eligible for a credit? Thanks in advance for your help here.


    Hello, I've verified the issue and granted you a replacement credit. This asset should have already been removed, my apologies.  I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

    3 replies

    I
    ibbykn2
    Participating Frequently
    November 3, 2022

    I just downloaded this very same graphic and I find it uneditable as well. Now I am here because I was searching for some help and it is ironic that this is the very same asset.

      I
      ibbykn2
      Participating Frequently
      November 3, 2022

      The asset in question is 314178437

      G
      Gretchen24120900nz9a
      Participant
      April 20, 2022

      I'm having the same issues here as well with multiple files that say they are 100% editable. I've licensed and tried downloading numerous times from difference browsers, allowing popups, clearing cache etc.

      @Contributor1 

      https://stock.adobe.com/images/smoking-vintage-gothic-old-style-typeface-on-dark-background/95793247

       

      https://stock.adobe.com/images/prometheum-and-vanadium-is-an-ornate-antique-style-font-with-gold-edges-and-3d-depth-classic-old-world-style-reminiscent-of-circus-carnivals-carousels-western-saloons-tattoo-parlor-logos-etc/435943824

       

      https://stock.adobe.com/images/smile-fun-comic-round-yellow-purple-and-line-editable-adobe-illustrator-font-effect-for-kids-display/328358760

       

      T
      Test Screen Name
      Legend
      April 20, 2022

      So far as I can see, stock vectors cannot have editable text. I'd love to hear otherwise, but there seem to be countless stock graphics making this false claim. Seems that it would be easy for reviewers to detect. 

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        April 20, 2022

        You can contribute vector files with editable text. The font should be limited to an open source or preferably (as we are here with Adobe) to an Adobe font. But many assets have outlined fonts, which are obviously not editable text.

        ABAMBO | Hard- and Software Engineer | Photographer
          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          February 22, 2022

          No, it's not editable. Indeed, it requires you to rebuild the effect, which is not what the description suggests. Calling @Contributor1 for further investigation.

          ABAMBO | Hard- and Software Engineer | Photographer
            M
            mcabreraAuthor
            Participant
            February 22, 2022

            Thank you.  It's very disheartening people feel like they need to lie like this.

            Abambo
            Community Expert
            AbamboCommunity Expert
            Community Expert
            February 22, 2022

            This won't make them happy, as the asset will be checked and deleted. It's more the problem that the user spends much time getting the asset he or she looks for, and then learns that it is unusable.

            ABAMBO | Hard- and Software Engineer | Photographer
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