Sept19_issue with Adobe Stock plan

[Robert Smale]

Is anyone else having problems with their Adobe Stock plan? Our monthly plan which is charged every month to the company credit card. There are no issues with the card—however, we keep receiving the same message; namely, to update our payment details. This has been happening for a few weeks now and it keeps coming back to the same message, eventhough we have checked and re-checked everything on our side. Our stack of credits have also gone, Adobe please respond, we need this fixed!

[Abambo · Accepted solution]

You need to contact customer care on this issue. The forum can't help for this:

https://helpx.adobe.com/contact.html