Should not be charged

[Chloe29415635k12s]

I just noticed that I have been charged $29.99 for Adobe Stock on april 3 2023. I did not buy the free trial or use it. My plans are the free plans of creative cloud and adobe acrobat. I should not have this charge and need my money back. I do not use this at all and never agreed too. 

[kglad]

contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Nancy OShea]

Maybe you checked the box for it when you first joined.   See screenshot.

In any case, you can see exactly what you're paying for 24/7 by logging-in to your Adobe Account below.

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Hope that helps.

[Note: This is not Adobe Support.  This user-to-user forum can't help fellow users with billing & account issues. For that you must contact Adobe support staff directly.]