Stock image download different color than preview

Forum|Forum|5 years ago
November 12, 2020
1 reply
321 views

Hi

I've download the image 376889148 preview for design to get licensed after the client approve all.

But when I download the file the colors was different and look bad.

Compare the the preview of the image it was monochromatic and flat.

I open in photoshop CC 20.0.10 Release.

I work on Windows 10

Thank you.

Roei.

Asset Quality

This topic has been closed for replies.

WendellaBee

Adobe Employee

Hin RoeiL...,

Thank you for reporting this issue. This is something I'm tracking. I agree the fully license asset is a different color and I've granted a replacement license for the issue.

RoeiL_SMS2010Author

Participant

Hi EvilBugQueen1,

Thank you for replying.

I've fixed that issue via Photoshop, but I'm sure it's not 100% similar to the original image.

I wolde ilke to get a message when the image is fine. I want to redownload the image.

Thank's.

RoeiL

WendellaBee

Adobe Employee

Hi RoeiL,

I cannot provide any guarantees of when that will be, but I'll do my best to monitor and provide an update if I can.

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