Stock image quality not good enough

Forum|Forum|2 years ago
February 12, 2024
3 replies
381 views

I purchased this icon set but didn't realise it was only a jpg that is not of sufficient quality for using as icons. I have seen another post that said I should post here if there are quality issues to get a refund on my credit.

Could you please confirm the insufficient quality of this image (it is not usable as icons) and refund my credit?

https://stock.adobe.com/uk/images/exclusive-icon-set/168017856

Many thanks

Asset Quality

This topic has been closed for replies.

Correct answer Contributor1

Hello @Jacqui3540738854ty, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the image.

P

pakkru_7121

Participant

Not matching

Jill_C

Community Expert

what is not matching? Do you have a question for the community?

Jill C., Forum Volunteer

C

Contributor1

Correct answer

Community Manager

Hello @Jacqui3540738854ty, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the image.

J

Jacqui3540738854tyAuthor

Participant

Thank you very much for that and for the speed it was done with 🙂

Jill_C

Community Expert

They definitely look much too small and low-res on the preview. Perhaps @Contributor1 can help here.

Jill C., Forum Volunteer

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