Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Stock Licensed/Purchased by Mistake

Community Beginner ,
Jan 26, 2019 Jan 26, 2019

I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

196
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 29, 2019 Jan 29, 2019

Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

Translate
Adobe Employee ,
Jan 29, 2019 Jan 29, 2019
LATEST

Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines