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Leon aka Kjetil Grimsrud
Known Participant
May 29, 2023
Answered

Stock Plan and rollover from month to month.

  • May 29, 2023
  • 1 reply
  • 1974 views

On my Adobe Stock plan, I have 10 downloads of images per month. If I don't download those 10 images I have available each month, will I have them transferred to the next month etc, like a roll over?

Correct answer Jill_C

Yes, they roll over until you've attained 12 months worth, in your case 120 images. Once you reach that level, you won't accrue any new image credits until you select downloads to drop you below the maximum of 120.

 

Rollover benefits are described on this page:

https://helpx.adobe.com/stock/faq.html

The 3-images/month plan, 10-images/month plan, and 40-images/month plan include rollover benefits, which ensure unused subscription licenses continue to be available in your account.

You can roll over 36-480 unused licenses month to month, depending on your plan, but if you cancel your subscription you'll lose any unused licenses.

Any unused rollover licenses cannot be used once your subscription has been canceled.

1 reply

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
May 29, 2023

Yes, they roll over until you've attained 12 months worth, in your case 120 images. Once you reach that level, you won't accrue any new image credits until you select downloads to drop you below the maximum of 120.

 

Rollover benefits are described on this page:

https://helpx.adobe.com/stock/faq.html

The 3-images/month plan, 10-images/month plan, and 40-images/month plan include rollover benefits, which ensure unused subscription licenses continue to be available in your account.

You can roll over 36-480 unused licenses month to month, depending on your plan, but if you cancel your subscription you'll lose any unused licenses.

Any unused rollover licenses cannot be used once your subscription has been canceled.

Jill C., Forum Volunteer
Participant
February 7, 2024

What happens to any remaining credits at time of entitle,ent renewal? For example, let's say I have 50 credits or images still available at the time of my renewal? Do I lose those or do I just continue each moth until I reach my plan's max (10/month for 120) again?

Jill_C
Community Expert
Community Expert
February 7, 2024

Unused credits will continue to roll-over until you reached the maximum amount allowed for your account, which is equal to your annual entitlement. 

Jill C., Forum Volunteer