Skip to main content
A
aprild83045951
Participant
January 30, 2018
Answered

Stock templates- Do I need to have access to libraries to use?

  • January 30, 2018
  • 2 replies
  • 241 views

Hi there,

I am working with adobe premier pro and I recently purchased a video template. I am working with a larger organization and when they installed the Adobe Cloud System on my computer, they did not install the libraries. Do I need to have access to this to view the stock template I purchased? I can see the file is saved to my drive, but it will not open in Premier Pro. Is there another option to use this? If I do require libraries, is there a cost to have this installed? Or only when we make purchases?

Thank you

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi April,

    Thanks for reaching out to our Stock team. As per your query, to view the Stock templates, you do not require access to the CC libraries, however, if you want to share the video or sync them with other Adobe IDs you will definitely need access to the Creative Cloud libraries.

    Additionally, if you have questions related to our Premier Pro CC app, I would request you to post it on Premiere Pro CC

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    2 replies

    Brad Lawryk
    Brad Lawryk
    Legend
    January 30, 2018

    What version if Premiere Pro are you using? And what is the template file number on Adobe Stock?

    Since you don't have libraries something tells me your version may be too old to support the templating system.

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    January 30, 2018

    Hi April,

    Thanks for reaching out to our Stock team. As per your query, to view the Stock templates, you do not require access to the CC libraries, however, if you want to share the video or sync them with other Adobe IDs you will definitely need access to the Creative Cloud libraries.

    Additionally, if you have questions related to our Premier Pro CC app, I would request you to post it on Premiere Pro CC

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices