• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Suddenly being charged for Adobe Stock 10 assets a month

New Here ,
Apr 17, 2023 Apr 17, 2023

Copy link to clipboard

Copied

So I paid on December 1 or 2 after, presumably my trial was over, and I believe I canceled the plan because it's not showing up in my Adobe plans. I even checked my statements to see if I was charged after that month and I didn't anything. It was until today that I suddenly saw I was charged. Does anyone have this problem and can someone please help me with this? I don't know if I canceled the plan or not.

TOPICS
Plans and purchase

Views

262

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 18, 2023 Apr 18, 2023

I don't see any active stock subscription associated with the Adobe ID you are using here on the forums. You can confirm your current subscriptions in account management. https://account.adobe.com. If you require further assistance please search this forum "customer care" as it has been posted here multiple times.

Votes

Translate

Translate
Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

Copy link to clipboard

Copied

I don't see any active stock subscription associated with the Adobe ID you are using here on the forums. You can confirm your current subscriptions in account management. https://account.adobe.com. If you require further assistance please search this forum "customer care" as it has been posted here multiple times.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

LATEST

If you cancelled the plan, you got a confirmation e-mail. As a matter of a fact, you also got a confirmation, when you did take the plan.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started