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TheAshleyTree
Participant
January 13, 2023
Answered

Template not offered as a vector

  • January 13, 2023
  • 1 reply
  • 239 views

Asset #354602175 is not downloading as a vector dispite it being an obvious template. How do I get my license credit back because this file is usesless to me as is?

 

 

This topic has been closed for replies.
Correct answer TheAshleyTree
I can see that now but I didn’t realize that when I bought it because it makes no sense that it’s a jpeg when it’s a template. I’d like a refund.

1 reply

WendellaBee
Adobe Employee
Adobe Employee
January 14, 2023

This file is only available as a jpeg.

 

TheAshleyTree
TheAshleyTreeAuthorCorrect answer
Participant
January 14, 2023
I can see that now but I didn’t realize that when I bought it because it makes no sense that it’s a jpeg when it’s a template. I’d like a refund.
WendellaBee
Adobe Employee
Adobe Employee
January 14, 2023

Done. I've granted you a replacement license. Thanks for reporting this. I've forwarded your concern to our content review team.