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Template not offered as a vector

New Here ,
Jan 13, 2023 Jan 13, 2023

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Asset #354602175 is not downloading as a vector dispite it being an obvious template. How do I get my license credit back because this file is usesless to me as is?

 

 

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Asset Quality , Download , Licensing

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correct answers 2 Correct answers

Adobe Employee , Jan 13, 2023 Jan 13, 2023

This file is only available as a jpeg.

EvilBugQueen1_0-1673657573980.png

 

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New Here , Jan 13, 2023 Jan 13, 2023
I can see that now but I didn’t realize that when I bought it because it makes no sense that it’s a jpeg when it’s a template. I’d like a refund.

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Adobe Employee ,
Jan 13, 2023 Jan 13, 2023

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This file is only available as a jpeg.

EvilBugQueen1_0-1673657573980.png

 

EBQ

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New Here ,
Jan 13, 2023 Jan 13, 2023

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I can see that now but I didn’t realize that when I bought it because it makes no sense that it’s a jpeg when it’s a template. I’d like a refund.

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Adobe Employee ,
Jan 13, 2023 Jan 13, 2023

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Done. I've granted you a replacement license. Thanks for reporting this. I've forwarded your concern to our content review team.

EBQ

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