When I open the image in illustrator the file is all broken up and not like the fluid water colour like on the website. Could I return it so I can get an alternative image?
Hello, below is what I see when I tried it:
Can you provide a screenshot of the problem?
this iwhat i see when I open in illustrator
I've not been able to reproduce this so far. For troubleshooting could you check if you have the latest version of Illustrator? Also, possibly try deleting the asset and using the re-download for free option from our site and see if that fixes the issue.