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M
markusk70589946
Participant
December 2, 2017
Answered

Transfer credits from Fotolia to Adobe Stock

  • December 2, 2017
  • 2 replies
  • 3368 views

I've bought some credits for Fotolia last year.

They expire with end of december this year.

Is it possible to transfer them to Adobe Stock?

Thanks in advance!

Markus

This topic has been closed for replies.
Correct answer Beverley Gray

Hi Markus

Please contact Fotolia support to find out if you have the option to transfer.

Fotolia.com - Contact Fotolia

Kind regards

Bev

2 replies

C
cc4digital2
Participating Frequently
November 7, 2019

Wow, I had 300 credits and I just LOST 178 credits.  This is a total scam.  I paid good money and a loss of 178 credits SUCKS.  This is not right that Adobe expires your credits.  I will NEVER do another monthly subscription like this!!!!!'

In calling basically Adobe customer support told me that is the way it works.

Everyone that has unused credits better use them or you will lose them!!!!

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    December 4, 2017

    Hi Markus

    Please contact Fotolia support to find out if you have the option to transfer.

    Fotolia.com - Contact Fotolia

    Kind regards

    Bev

    S
    Sylbohec
    Participant
    January 8, 2018

    Hi I have the same Issue, but the link leads to the home page of the AbodeStock!

    Sy.

      christopher_aune
      christopher_aune
      Participating Frequently
      March 20, 2018

      Hi Christopher

      Sorry, I don't seem to be able to replicate this.  I'm able to click on 'Or return to the Fotolia legacy site'.  Does that not work for you?

      Contact number for Fotolia is 800 685 4171.

      Thanks

      Bev


      THANKS! Apparently I saw everything except for that one link. It does indeed lead back to the original fotolia site. 

      Here's the link to fotolia. You can sign in to fotolia again from there.

      https://us.fotolia.com/Member/OpenTicket

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