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February 27, 2018
Answered

Unable to contact Adobe

  • February 27, 2018
  • 1 reply
  • 433 views

Hi every one

I have accidentally gotten a stock images subscription (opps) and now I cant contact Adobe to cancel it. When I try to contact them I am stuck on these loading pages. What can I do?

Is there an email address I can reach them on?

Any help is highly appreciated.

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

1 reply

twaritar3263062
Community Manager
twaritar3263062Community ManagerCorrect answer
Community Manager
February 27, 2018

Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

February 27, 2018

Thank you!

twaritar3263062
Community Manager
Community Manager
February 27, 2018

You are welcome!