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July 13, 2017
Answered

Unlicense Accidental Adobe Stock Purchase

  • July 13, 2017
  • 1 reply
  • 574 views

I accidentally licensed #94925804. I deleted the file using a screen in Adobe Stock, but the system doesn't show a credit on my unused images. Is there a way to get a credit for the image I accidentally licensed, haven't used, and have deleted?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Scott,

    As you have mentioned that you have licensed an image accidentally, I have added an image credit to your account so that you can license a different image instead.

    Hope that helps!

    Feel free to reach out to us for any other issue.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 13, 2017

    Hi Scott,

    As you have mentioned that you have licensed an image accidentally, I have added an image credit to your account so that you can license a different image instead.

    Hope that helps!

    Feel free to reach out to us for any other issue.

    Regards,

    Twarita

    Participant
    April 19, 2023

    Hi, I have also just accidentially licenced an image. I clicked on the 'License' button, thinking it would give me details of the image and license, I didn't expect it to license the image imediately, I find this very misleading, a confirmation second click should be present here, I can see on the forum that this happens a lot! The image is #587435275 I have not downloaded it or used it. Please advise. Thanks.

    Abambo
    Community Expert
    Community Expert
    April 19, 2023

    I did answer on your other thread. I will lock this one now. @twaritar3263062 isn't handling requests of this type anymore. 

    ABAMBO | Hard- and Software Engineer | Photographer