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Participant
August 20, 2021
Question

Unlicense

  • August 20, 2021
  • 1 reply
  • 155 views

Hi! I accidentally licensed #363513679

May I know how can I unlicense it?

 

Thank you very much! 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
August 25, 2021

You can't unlicense an asset. Adobe can, however, return the credit you used. Contact Adobe customer care for this.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer