Video Stock Credits & Generative Credits

[joel_3951]

I can't find the credits for video stock!

I am trying to find which plan do we have in our organization and the number of credits available for video stock but I can't seem to find it anywhere. The only reference that shows on the profile is Available Stock Quota 67 Assets. I can't seem to use that for any HD video either. 

I am also wondering how to go about the generative credits, I tried to generate an image but it is still charging a price even though it says on the profile that there are 523 credits available. 

Any help or pointers would be awesome!

[Riya!23 · Accepted solution]

Hi @joel_3951  - I can see that your org has Adobe Stock small annual plan with 10 assets per month. Unfortunately team's small plan does not include video assets. That is the reason why you are unable to use the credits for licensing video assets. It should work for licensing any standard assets like audio, images etc. If you upgrade to any other plan (other than 10 assets a month , those will allow you to use plan credits to license video assets as well.

Generative credit is used for generating a genai asset , you will still need to use your plan credits to license the generated asset . So having 523 generative credits will let you use those to make 523 generations to get the genai asset you want , but in order to license/download the asset , you will still need to use a license /plan credit you have . Hope this helps. 

[joel_3951]

Thank you it does help! Could you direct me to where can I find the information about the plan we have? are those 10 credits a month shared with all the people we have or each Adobe licence? 

Also I tried the genai but couldn't even license what the credit generated... Still struggling with how that works.. if you have any tips I would greatly appreciate. Thanks 

[Abambo]

Sorry for being late to this discussion. 

The plan you have seems to be a Team plan according to Riya. Team plans are shared with all users if properly assigned to an admin. There exists a different plan, like Creative Cloud Pro that includes Adobe stock (but no video) for an individual user. There exists also a different plan that includes video. As you will guess, it's a budget question.

For complete answers about this, I recommend that you contact your plan administrator for all relevant information. The contract own (the main administrator) can add or modify options to your plan as required, they should be able to take the best decision besed on recommendations they get from an Adobe sales representative. 

So in short: contact your internal administrator to get all the information you need.