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Want to close my account and delete my membership

New Here ,
Aug 02, 2021 Aug 02, 2021

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Hello.

11.07.21r I had an option to use my trial period, what I did. Now I would like to delete my membership and close the account but there is an information about charging over 200 euro??? I did not receive clear information about the annual plan without the possibility of early cancellation with out charging a fee. 

I just download 10 pics and that's all I wanted! Please help - I don't see an option to pay that amount for the period I don't want to use. I was also charged the day I decided to try free period - 11.07 - will the money came back?

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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