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Participant
March 29, 2022
Answered

we bought wrong pictures

  • March 29, 2022
  • 1 reply
  • 147 views

Hello,

Unfortunately, we bought wrong pictures by mistake: #368280773, #462778526

Those pictures have special license and are too expensive. We would rather buy similar pictures with a standard license.

And we lost all the credits to buy other pictures, which we need for our poject.

Is there any way to reverse this purchase or return the license?

Sorry for the inconvenience.

Petr Jancik, Czechia 

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 29, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.