we bought wrong pictures

New Here ,
Mar 29, 2022 Mar 29, 2022

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Hello,

Unfortunately, we bought wrong pictures by mistake: #368280773, #462778526

Those pictures have special license and are too expensive. We would rather buy similar pictures with a standard license.

And we lost all the credits to buy other pictures, which we need for our poject.

Is there any way to reverse this purchase or return the license?

Sorry for the inconvenience.

Petr Jancik, Czechia 

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correct answers 1 Correct answer

Adobe Employee , Mar 29, 2022 Mar 29, 2022
Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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Adobe Employee ,
Mar 29, 2022 Mar 29, 2022

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


EBQ

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