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nicolad74282205
Participant
July 28, 2022
Question

What happens to my 120 credits after I cancel?

  • July 28, 2022
  • 2 replies
  • 163 views

I've been paying for a 10 asset package (£23.99pm, I think) and I haven't been using the credits. I now have 120 credits but I clearly am not using this product so I want to cancel my subscription. I am not willing to loose the 120 assets that I have paid for. What happens when I cancel? Can I still access the 120 credits in my account?

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2 replies

Legend
July 29, 2022

Also, credits last a year from when you pay for them. So if you pay for 10 per month, you never have more than 120 credits. 

WendellaBee
Adobe Employee
Adobe Employee
July 28, 2022

Any unused licenses will expire if you cancel your subscription.