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Participant
December 5, 2019
Answered

Where to get our invoices?

  • December 5, 2019
  • 2 replies
  • 995 views

Hello,

 

since Fotolia is Adobe Stock we still have our monthly subscription (booked via paypal-coop@fotolia.com) and get no invoice. We are a company and need them immediately for our tax consultant.

 

I already tried to write 3 times at the chat but nobody respond. The subscription seems to be not correct moved we only have a free subscription so i can't use the telephone support.

 

Where do i get help?

This topic has been closed for replies.
Correct answer WendellaBee

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

2 replies

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
December 5, 2019

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

Participant
December 6, 2019

Thanks, that was the solution!

Ricky336
Community Expert
Community Expert
December 5, 2019

Use the 'Contact Us' link from 'Stock Contributor Learn and Support'.

https://helpx.adobe.com/support/stock-contributor.html