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Will I lose my credit image if I cancel my subscription ?

New Here ,
Mar 13, 2017 Mar 13, 2017

Hello everyone,

I have a question about Adobe Stock.

I want to cancel my subscription but I have 25 images to download. Will I lose them? If not, can I download them in the time I want ?

Thank you very much.

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Community Expert ,
Jan 20, 2019 Jan 20, 2019

The month to month option existed since the beginning (well since I follow-up to be more precise). At the time you also had the possibility to license on a per image basis.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Nov 02, 2020 Nov 02, 2020

This Adobe Stock business model of charging for asset credits, then taking them away if the membership is canceled is a horrible business model which makes your customers feel used and cheated. Most people never redeem all their credits, and guess who profits? Dirty money, Adobe -- you should be ashamed. I hope someone brings a class action lawsuit against Adobe for these predatory business practices.

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Explorer ,
Nov 19, 2020 Nov 19, 2020
LATEST

WHEN PROFITS OUTWAY DECENT CUSTOMER SERVICE

 

In fiscal year 2019, Adobe achieved record annual revenue of $11.17 billion, which represents 24 percent year-over-year growth.

 

ADOBE STOCK IS A SCAM!!!

 

This has really changed my opinion of Adobe....  I have paid for the assets but they're taken away from me if I don't keep paying,,, great way to make extra money for Adobe,,, I don't think many customers will be happy with this irregular model.

 

IS ANYONE LISTENING...  Shantanu Narayen (president and CEO), would you like to comment?

 

I can just about make a living but this has left me out of pocket.... I AM CANCELLING ADOBE STOCK AND WILL MAKE SURE I TELL ALL MY CLIENTS AND FRIENDS WHO NEED ANY STOCK CONTENT TO STAY WELL AWAY.

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