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Inspiring
June 1, 2019
Answered

With monthly plan, do unbought images rollover to next month?

  • June 1, 2019
  • 1 reply
  • 601 views

Hello. I have a monthly plan where I get 10 images / month.

Do they roll into the next month if I don't "buy" all 10?

E.g., I only used 1 image in May, does that mean 9 extra from May have rolled into June?

Or is it a "use it or lose it" situation?

Thanks!

    This topic has been closed for replies.
    Correct answer Abambo

    Unused credits roll over for up to a year's credits, in your case 120. So you can easily keep some credits spare for the next months needs. If you have, however a year full of credits in your account you will loose the 10 first credits at the next allocation. There will never be more than your 120 credits in your account.

    When you cancel, however, you will loose the unused credits. So do not keep 120 credits and then cancel to use them during the next years or so...

    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    June 4, 2019

    Unused credits roll over for up to a year's credits, in your case 120. So you can easily keep some credits spare for the next months needs. If you have, however a year full of credits in your account you will loose the 10 first credits at the next allocation. There will never be more than your 120 credits in your account.

    When you cancel, however, you will loose the unused credits. So do not keep 120 credits and then cancel to use them during the next years or so...

    ABAMBO | Hard- and Software Engineer | Photographer
    EimiliaAuthor
    Inspiring
    June 8, 2019

    Thank you! Fantastic. That is helpful. Yes, and logging in now, to see what images I have available, it says 19.

    Abambo
    Community Expert
    Community Expert
    June 9, 2019

    You’re welcome.

    ABAMBO | Hard- and Software Engineer | Photographer