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Participant
April 18, 2018
Answered

WRONG COMPANY NAME IN MY INVOICE

  • April 18, 2018
  • 1 reply
  • 1024 views

Hi,

I've just downloaded the bills for my photos purchase in adobe stock, but there’s something wrong.

The bill is addressed to the owner of the credit card - but there isn't my company's name and address..

I need the invoice will be addressed to my company, how can I do?

Invoice Number: IEE2018001719224

Invoice Number: IEE2018001719329

For next time, how can i set the right header?

Thanks and best regards

Matteo Cordella

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Matteo,

I see you have an Adobe account under the same ID as with forums. I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for any billing or invoice related issue so they can check your account details and help you accordingly.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

1 reply

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
April 18, 2018

Hi Matteo,

I see you have an Adobe account under the same ID as with forums. I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for any billing or invoice related issue so they can check your account details and help you accordingly.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita