Wrong Image File is in Adobe Stock

[jorddond38720375]

I licensed image 364446288 however the wrong file is being downloaded.

[Contributor1 · Accepted solution]

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

[David244910941xob]

FILE #:  460022911 is supposed to be flashing lights, but instead are two crushed beverage cans. how do we report this?

[Contributor1 · Accepted solution]

Hello, this forum is a good place to report such an issue. I can see you've licensed this asset and I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

[KayleighHall]

Hi, 

I've just licenced and downloaded an image ( #305423614 ) advertised as a vector, but it's actually a jpg inside the file. Can I get my credit reimbursed?

[Contributor1]

Hello, the vector you listed appears to have working individual layers. You should be able to see the individual items in the Layers window of Adobe Illustrator.