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L
Louis_M8
Participant
March 2, 2018
Answered

Zahlungsproblem

  • March 2, 2018
  • 3 replies
  • 649 views

Hallo,

ich habe nun mehrfach versucht ein Bild zu lizensieren und es wird mir wiederholt ein Fehler hinsichtlich der Zahlungsmethode angezeigt. Es heißt, dass ich meine Zahlungsinformationen ändern solle, wobei die angegebene Zahlungsmethode für mein CC Abo ohne Probleme funktioniert.

Leider bekomme ich keine Art von Support weder Telefonisch noch von den "Hilfe" Ressourcen.

Danke,

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Louis,

I checked your account and it seems that the issue has been rectified with the billing and you would be able to license an image successfully.

Regards,

Sheena

3 replies

A
Anonymous
October 27, 2019

i have the same problem, please help

Sheena Kaul
Sheena KaulCorrect answer
Legend
March 8, 2018

Hi Louis,

I checked your account and it seems that the issue has been rectified with the billing and you would be able to license an image successfully.

Regards,

Sheena

Brad Lawryk
Brad Lawryk
Legend
March 3, 2018

If you are on Twitter, reach out to @AdobeCare for account related issues. You will get faster results that there than a user forum.

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