I accidentally clicked on a photo and used up one of my licenses is there any way to undo this? Or am I stuck with it? I haven't downloaded it or done anything at all. Thanks for your help!
I'm sorry to hear this. Please confirm me the file ID so that I can assist you further.
Since there is no way to unlicense a file once it has been licensed, therefore I'm adding a replacement to your account.
Thanks so much!
You are welcome!
This same think just happened to me and then I found your helpful thread. I accidentally hit the license button in the browser instead of the preview (it doesn't prompt to ask if you want to download like it does inside an Adobe program, it just immediately does it in the browser).
Can you please help me as well? This is the image I accidentally licensed and am not using. #100454225
Sorry for the trouble it has caused to you.
Since you have accidentally licensed 1 Adobe Stock file, I have added one image license to your account so that you can use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
I really appreciate your help on this. Thank you for understanding.
You are welcome, Erica.
Hi, Also accidentally licensed an unwanted image. Seems weird that there is no confirmation screen ("are you sure you want to license?").
Could you please remove this license:
Hi there, I also accidentaly licensed an image I didn't intend to click on. Can this be refunded? #65599530