Skip to main content
C
chriss72959020
Participant
July 29, 2019
Answered

Cannot remove transparency layer from Adobe Stock image

  • July 29, 2019
  • 2 replies
  • 3614 views

I recently licensed image #127309915 from Adobe Stock which has a transparent background layer. I downloaded it and imported it into Photoshop but the transparency remained. I then loaded it into Illustrator to inspect the layers but I could see which layer is applying the transparent background.

Can anyone help please?

Thanks,

Chris

This topic has been closed for replies.
Correct answer Om Nath Jha

Hi Chris,

The background is a grouped layer within the Layer 1. Please see the attached screenshot for more details:

Hope this helps. Feel free to update the discussion if you need further assistance.

Regards,

Om

2 replies

A
Anonymous
March 12, 2021

I'm having the same problem. Total waste of money. Bought illustrator still didn't work. The people here don't care. I've had no problem doing on Puc in the past... it's a sham..

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 12, 2021

    Hi @18003388,

    Sorry to hear that you have problems. Could you please elaborate those problems? If they are Illustrator related, you may also be better off asking your question in the Illustrator forum.

     

    And BTW: we do care! 🙂

     

    ABAMBO | Hard- and Software Engineer | Photographer
      J
      Joanne2901602299z0
      Participant
      March 22, 2023

      In my opion, the average content creator shouldn't have to work so hard to use an image from Adobe Stock that "says" the background is transparent, when you actually need another Adobe tool to remove the checkered layer. It creates a very poor user experience. This has been a pain point for serval years so perhaps this could be a higher priority item on your to-do list? Just a thought.

        Brad Lawryk
        Brad Lawryk
        Legend
        July 29, 2019

        That file is an Illustrator file. You would need Illustrator to edit it.

        C
        chriss72959020Author
        Participant
        July 30, 2019

        Thanks for the reply Brad. As mentioned in my post, I have already tried loading the image into Adobe Illustrator but could not see the offending layer causing the transparency grid background.

        Kanikas
        Community Manager
        KanikasCommunity Manager
        Community Manager
        July 30, 2019

        Looping in Om Nath Jha​ for help.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices