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N
ninom66843527
Participant
April 22, 2018
Answered

How Can I Stop Adobe Stock - 10 images a month (one-year)‎

  • April 22, 2018
  • 3 replies
  • 906 views

Hello Everyone

How Can I Stop Monthly Payments For

Adobe Stock - 10 images a month (one-year)‎

Thanks

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Nino,

    Since your subscription has been suspended (due to payment issues), you do not have to pay monthly.

    In order to continue with your subscription/ resubscribe to Adobe Stock please contact our support team. Please find the link to contact support in my above post.

    Regards

    Twarita

    3 replies

    L
    Liquid Colour Design
    Participant
    November 29, 2018

    Hi,

    HOW CAN I STOP MAKING PAYMENTS TO ADOBE STOCK IMAGES?????

    I CAN NOT FIND HOW TO DO THIS??

    CAN SOMEONE PLEASE GIVE ME A CONTACT NUMBER OR STOP THIS COMING FROM MY ACCOUNT EVERY MONTH..

    PLEASE...

    OR DO I HAVE TO TAKE LEGAL ACTION TO STOP THESE PAYMENT??

    IAIN BALDWIN

    LIQUID COLOUR DESIGN

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    November 30, 2018

    Hello I. B.,

    I was able to look up your account using the Adobe ID you are using on the forums and your Adobe Stock subscription has been cancelled. Please let us know if you require further assistance.

    EBQ

    N
    ninom66843527Author
    Participant
    May 4, 2018

    Okay

    I need refund 35,99€ money back and also suspend adobe stock account, can you do it?

    Sheena Kaul
    Sheena Kaul
    Legend
    May 4, 2018

    Hi Nino,

    Due to security reasons we do not take the billing and cancellation requests on Adobe Forums. Kindly contact the support for the refund requests and subscription cancellation.

    Regards,

    Sheena

    twaritar3263062
    twaritar3263062
    Participating Frequently
    April 23, 2018

    Hi Nino,

    I see you have Adobe account under the same ID as with forums.

    I just checked your account and noticed that you had signed up for Stock 10 images per month (one-year) plan on 20 Feb 2018. The subscription is currently in a suspended mode. I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    N
    ninom66843527Author
    Participant
    April 25, 2018

    okay, the adobe stock subscription is in suspended mode. It does mean I do not have to pay monthly?

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    April 25, 2018

    Nino,

    Since your subscription has been suspended (due to payment issues), you do not have to pay monthly.

    In order to continue with your subscription/ resubscribe to Adobe Stock please contact our support team. Please find the link to contact support in my above post.

    Regards

    Twarita

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