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KeremGo
KeremGo
Inspiring
February 17, 2020
Answered

I can't reach contributor.stock.adobe.com

  • February 17, 2020
  • 4 replies
  • 2397 views

Hello there! 

 

I can't reach to http://contributor.stock.adobe.com/ -- I got the same error in both my Chrome & Firefox browsers. Cleaned cookies and reset my internet connection. But didn't worked. 

 

Is my account blocked for some reason that I don't know? Didn't get any notification e-mails. I have 1500+ accepted assets, all original work of mine. 

 

Help will be appreciated, thank you! 

    This topic has been closed for replies.
    Correct answer KeremGo
    You should get an error message of some kind... If you can upload via ftp, it looks like your account is not locked.

    Abambo.


    Sent from my iPad

    Thank God it's working now! I'm able to see and work on my dashboard normally. It scred the heaven out of me for a (long) while! 😮 

    4 replies

    A
    A M Mehedi Hasan
    Participant
    November 3, 2022

    I hope you got the answer.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    November 3, 2022
    @A M Mehedi Hasan wrote:

    I hope you got the answer.


    Apparently you got an answer. As this is more wide spread, there is either a dns configuration issue or some other network issue. It seems not related to anything Adobe can do.

    ABAMBO | Hard- and Software Engineer | Photographer
      bappiuddin
      bappiuddin
      Participant
      October 31, 2022

      I am also facing the same problem. I don't understand how to solve it.

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      October 31, 2022

      You'll have to provide more details. What error code are you receiving?

      Jill C., Forum Volunteer
      bappiuddin
      bappiuddin
      Participant
      October 31, 2022

      I live in Bangladesh. Almost many people are having this problem. Those wifi users are not having their problem. VPN users are not having problems. Will there be any problem with the account if I use VPN?

       

      KeremGo
      KeremGoAuthor
      Inspiring
      February 17, 2020

      I can see my portfolio on public link but can't reach my contributor dashboard: https://stock.adobe.com/contributor/204705845/archangelworks 

       

      I've written to live help almost an hour ago and still waiting to connect with someone who can asist me.  

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 28, 2020

      Contributor help is to be reached here: Need help? (Stock Contributor Support) 

       

      Standard support cannot help here...

      ABAMBO | Hard- and Software Engineer | Photographer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 17, 2020

      Given the little information I have, I'm just doing guess work. However, if you account gets blocked you get notified and you still can reach the contributor site but you cannot logg in anymore.

       

      What is the error message you get? Where are you located (country)? Please investigate if you do not have "activated" some ill formated firewall rules.

      ABAMBO | Hard- and Software Engineer | Photographer
        KeremGo
        KeremGoAuthor
        Inspiring
        February 17, 2020

        Thank you for your reply! I'm able to login and see my Adobe account dashboard also my Behance account. But when I click the SELL or try to open that contributor stock adobe adress browser gives "this site can't be reached error"

         

        I'm from country Turkey. And using only AVAST. Everything was fine yesterday. I even submitted new work. I have another one to submit which I already uploaded through FTP without any problem.

         

        But can't reach my contributor dashboard. 😞 

        Photoco
        Photoco
        Participating Frequently
        February 17, 2020

        Muhtemelen Türkiye serverlarında sorun var. Site açılmıyor.

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