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DrStrik9
DrStrik9
Inspiring
September 15, 2018
Answered

I need help to upload a vector image to Adobe Stock

  • September 15, 2018
  • 2 replies
  • 886 views

I started a different thread on this same subject, which was approved by moderators, then UN-approved later. I have no idea why.

I am unable to upload an ai file (vector). No matter how small I make the file, the upload is always rejected for SIZE.

I need to speak with someone who can help me find and solve the problem. (Yes, I've reviewed all the submission criteria VERY carefully, and found no help.)

-- I suspect that the upload routine for vector ai files is simply non-operational at this time. But confirmation of this would also be very helpful, if it is indeed the case.

Thanks in advance for any help.

    Correct answer MatHayward

    Please review the upload specifications for vectors listed here: Requirements for contributing vector art to Adobe Stock

    The issue is likely the artboard size not being large enough. The artboard must be at least 15MP.

    Kind regards,

    Mat Hayward

    2 replies

    B
    Bocah Bismillah
    Participant
    August 21, 2024

    hello, why can't I upload the zip in Adobe Stock? Every time I upload a zip a message will appear like this ".zip couldn't be uploaded because it is not a valid file type. "

    even though I have compressed it correctly? Has the Adobe system now had an error and is no longer functioning properly or is it damaged?

    DrStrik9
    DrStrik9Author
    Inspiring
    September 16, 2018

    I think maybe the error matrix on vector uploads could be a bit wonky: I found that I needed to set up contact and tax settings, which may have been the reason the uploads didn't go through. It's possible the errors were happening because of those missing details, but the goofy part was the error message itself, saying the problem was image SIZE. But -- no big deal. I'll wait a couple of days for all those settings to be integrated, and will try uploading again.

    MatHayward
    MatHaywardCorrect answer
    Legend
    September 17, 2018

    Please review the upload specifications for vectors listed here: Requirements for contributing vector art to Adobe Stock

    The issue is likely the artboard size not being large enough. The artboard must be at least 15MP.

    Kind regards,

    Mat Hayward

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