Where to get our invoices?

New Here ,
Dec 04, 2019

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Hello,

 

since Fotolia is Adobe Stock we still have our monthly subscription (booked via paypal-coop@fotolia.com) and get no invoice. We are a company and need them immediately for our tax consultant.

 

I already tried to write 3 times at the chat but nobody respond. The subscription seems to be not correct moved we only have a free subscription so i can't use the telephone support.

 

Where do i get help?

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

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Account management, Fotolia, Plans and purchase

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Where to get our invoices?

New Here ,
Dec 04, 2019

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Hello,

 

since Fotolia is Adobe Stock we still have our monthly subscription (booked via paypal-coop@fotolia.com) and get no invoice. We are a company and need them immediately for our tax consultant.

 

I already tried to write 3 times at the chat but nobody respond. The subscription seems to be not correct moved we only have a free subscription so i can't use the telephone support.

 

Where do i get help?

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

TOPICS
Account management, Fotolia, Plans and purchase

Views

379

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Dec 04, 2019 0
Adobe Community Professional ,
Dec 05, 2019

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Use the 'Contact Us' link from 'Stock Contributor Learn and Support'.

https://helpx.adobe.com/support/stock-contributor.html 

Annotation 2019-12-05 093928.jpg

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Dec 05, 2019 0
Adobe Employee ,
Dec 05, 2019

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Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

EBQ

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Dec 05, 2019 1
DREILAUT LATEST
New Here ,
Dec 05, 2019

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Thanks, that was the solution!

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Dec 05, 2019 0
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