Access Denied Adobe substance painter

[hugo_0642]

Hi everyone,

I've searched through previous discussions to see if anyone has resolved this issue, but I couldn't find a solution, so I'm asking again. When I open Substance Painter (with a fresh student license I just received), I get the following error message:

You don't have permission to access "http://commerce-stg.adobe.com/store/segmentation?" on this server.

I've already tried the following:

• Disabling VPN/Proxy
• Updating Adobe Substance software
• Logging out and back into my Adobe account
• Clearing browser cache and cookies

Any help would be greatly appreciated!

[AstrophelAANoir]

I'm also having this issue directly after renewing my education license and still can't find an answer in Feb 2025.

[kglad]

what type of license do you have?

eg, does your subscription appear here, https://account.adobe.com