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"Can't load this project. Don't now to read this version"

New Here ,
Oct 15, 2024 Oct 15, 2024

defaultbm5kjdpn9oc4_0-1729023004751.png

Hello, I am receiving this error upon attempting to open a Substance Painter file.

Both versions of Adobe Substance Painter both on my personal computer, and work computer are the same, to my knowledge.

 

When searching for this exact error, I actuallt can't find anything about it anywhere.

 

Bug Won't fix
TOPICS
Bugs & Crashes , Import & Export
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correct answers 1 Pinned Reply

Adobe Employee , Nov 27, 2024 Nov 27, 2024

Hi @defaultbm5kjdpn9oc4,

 

Thank you for the message.

 

That's usually the error when saving a project with a recent version of Painter and trying to open it with an older version.

 

Where does the file come from ? With which version are you trying to open it ?

 

Let me know.

 

Status Won't fix
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4 Comments
Community Beginner ,
Nov 26, 2024 Nov 26, 2024

I get this too after rolling back to a previous version due to a bug.  Now I can't open anything that was saved in the recent version, only way is to update to the latest version and live with the bug which is cause it to crash.

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Adobe Employee ,
Nov 27, 2024 Nov 27, 2024

Hi @defaultbm5kjdpn9oc4,

 

Thank you for the message.

 

That's usually the error when saving a project with a recent version of Painter and trying to open it with an older version.

 

Where does the file come from ? With which version are you trying to open it ?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Status Won't fix
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Community Beginner ,
Dec 05, 2024 Dec 05, 2024

I think it was saved in 10.1.1, I tried to open it with 10.1.0 (I think) I can't remember now as I unistalled it, shouldn't be an issue now though as the update came out today so I'll be installing the latest version

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Community Beginner ,
Dec 05, 2024 Dec 05, 2024
LATEST

Ah, just realised that reply wasn't for me, it was for the OP, and I  can't delete my comment.. sorry folks

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