Substance painter steam edition keeps crashing while texturing

[OffVes32615720qbli]

My substance painter keeps crashing when i try to paint, add a material, start up the defult MeetMat template, and when i bake. i dont know why this keeps happening and it is really frustrating. I have an AMD RYZEN 5 (5000) series and a AMD RADEON graphics card. I recently downloaded plasticity, could it be crashing because some how the OBJs are rendered differently? please help thanks.

[Cyril Dellenbach]

Hi @OffVes32615720qbli,

Thanks for the question.

The issue is probably not related to Plasticity, considering it also crashes with the default MeetMat template.

Could you send me the log (help > export log...), so I can take a closer look? In the meantime, I advise you to update the GPU, and disable the Hardware Support Acceleration (Edit > Settings > General > Sparse Virtual Texturing).

Best regards,