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UV Outside Canvas

New Here ,
Feb 13, 2023 Feb 13, 2023

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Hello, my UVs are outside the canvas and not able to be edited, I've tried enabling UV Workflow to paint across tiles, but when I try to do that it causes errors and fails to load.Screenshot 2023-02-13 222917.pngScreenshot 2023-02-13 222953.pngScreenshot 2023-02-13 223127.png

Bug Unresolved
TOPICS
Bugs & Crashes , Import & Export , UV Tiles

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correct answers 1 Correct answer

Adobe Employee , Feb 15, 2023 Feb 15, 2023

Hi again @iTheMaverick,

 

It seems that your UVs are on negative coordinates and unfortunately Substance 3D painter doesn't support it. I advise you to move the UVs on the tile 1001 (or any other tile, as long as it is in a positive space).

 

I hope this was helpful.

 

Best regards,

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9 Comments
Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Hi @iTheMaverick,

 

Thanks for reaching out to us.

 

Could you send me your log (help > export log…), so I can dig deeper into the issue ?

 

In the meantime, you can try to reset your UI and to make sure your graphic driver is up to date. Sometimes, that’s the quickest fix.

 

Have a nice day,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Feb 14, 2023 Feb 14, 2023

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Didn't see anywhere to attach a text document, so here is the log in a google document.

 

https://docs.google.com/document/d/1Q0r05jlw4yg_IzdjiADrTQVhEJ6L1hy8kybsAbyqobc/edit?usp=sharing 

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New Here ,
Feb 14, 2023 Feb 14, 2023

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I also tried updating my graphics driver, which did not change anything.

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New Here ,
Feb 14, 2023 Feb 14, 2023

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In addition to all of that, it only seems like it's that specific model that I tried to import, anything else when I try and import it with UV Workflow enabled it has no issues.

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Adobe Employee ,
Feb 15, 2023 Feb 15, 2023

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Hi again @iTheMaverick,

 

It seems that your UVs are on negative coordinates and unfortunately Substance 3D painter doesn't support it. I advise you to move the UVs on the tile 1001 (or any other tile, as long as it is in a positive space).

 

I hope this was helpful.

 

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Feb 17, 2023 Feb 17, 2023

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How exactly do you do this? I've been looking for a guide but I can't find anything that mentions how to do that specifically.

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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Hi again @iTheMaverick,

 

In simple terms, we may say that your UV shells are under your texture set 1001 (the main texture set). In your 3D modeling software, you'll need to move your UVs to the initial texture set and load your model back to Substance 3D Painter.

 

UV Blender.png

 

UV Painter.png

 

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Mar 15, 2024 Mar 15, 2024

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It seems the same answer from Adobe...I get it that it can't be int he negative space. But, you don't give any detailed explanation on how to move it in Blender. The two images on the bottom are not enough explanation. 

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hello @markm30791854,

 

To be fair, this is a Substance forum, but don't worry moving UVs is a pretty simple operation. In Blender, open the UV editor panel, select the out of frame islands (A key to select all), and move those with the G key.

 

Blender UV editor.png

 

 

Moving UV island.gif

 

 

If you want to learn more on UVs in Blender, feel free to check their documentation, or this video on the topic.

 

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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