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installation

New Here ,
Nov 10, 2022 Nov 10, 2022

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Hello,
 I am writing on this forum because I have a problem in the installation of Substance Painter.
I am a student in the first year of training 3D computer graphics production at a 3D school, and i need this software. I saw that it was free for higher education students, so I went on the website, sent my school certificate to prove that I was eligible and the next day I had a link to the product code and a confirmation of my eligibility. The problem is that when I installed the software, it wrote that I have 30 days trial and that at the end of these 30 days you have to pay the subscription, while I am a student in a higher education school and I am eligible. So I uninstalled it and wanted to reinstall it on my computer with the free license for higher education students, but I have no choice:  I have to buy it or I have to install the 30-day trial license.
 
What shall I do?
 
 
 
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Bugs & Crashes , Discussion

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Does your account show your subscription ?

Are you logged in to that same account?

 

Dave

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