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AnthonyCK
Participant
October 25, 2023
Answered

Thumbnail problem with personal work on Substance Painter

  • October 25, 2023
  • 1 reply
  • 707 views

Good Morning/Afternoon/Night.

I am actually searching for some solutions of why my thumbnail scuare only works on the Substance painter open sample but not on personal work. 

Image 1:

The thumbnail is a Sphere, the all day i saw i need to disable the "Simplified thumbnail" like you can see it's of and don't do the scuare thumbnail.

Image 2:

When i go to File > open Sample > and chose one of the 4 Substance painter projet. It works the thumbnail is scuare. [Image 3] The funy thing is when i do Edit > Project Configuration and change the Obj for the cube i take for example. It works the Thumbnail stay square!.

Image 4: 

 Actually i am using this settings for my projects and the image 4 is when i use the fill layer, still having the sphere thumbnail. 

 

I know the udims could maybe be the problem, but I test it on a cube whit only 1 udim and 1 matérial, and with an other object with 3 Udims 1 matérial and i can't solve this mystery.

 

Thanx for your time and i hope some one can help me please, because it's frustrating.

Anthony Chavez

This topic has been closed for replies.
Correct answer Cyril Dellenbach

Hi Anthony,

 

As answered on this thread, the simplified thumbnails are automatically on when using the UDIM workflow. Therefore, as long as you select "Preserve UV Tile layout per material and enable painting across tiles" when creating a new project, you'll have the simplified thumbnails, regardless of the number of tiles.

 

Best regards,

 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity ManagerCorrect answer
Community Manager
October 26, 2023

Hi Anthony,

 

As answered on this thread, the simplified thumbnails are automatically on when using the UDIM workflow. Therefore, as long as you select "Preserve UV Tile layout per material and enable painting across tiles" when creating a new project, you'll have the simplified thumbnails, regardless of the number of tiles.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
AnthonyCK
AnthonyCKAuthor
Participant
October 26, 2023

Thank you so much i understand now, whit this option it is allways on sphere. Mistery solved. Have a wonderfull day!