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Nguyen24174130fz5j
Participant
March 21, 2023
Answered

My thumbnail layer stack can't display

  • March 21, 2023
  • 1 reply
  • 5094 views

Hi i'm learning substance painter 3d. I see some video on youtube, Intrucstor use adobe substance (same version with me) but they have mini review thumbnail in layerstack but i can't have anything like this( i just have icon symbol). I try some way to fix but it's not working. 

Correct answer Cyril Dellenbach

Hi @Nguyen24174130fz5j,

 

Thanks for the message,

 

This is an interesting question. The mask thumbnails depend on multiple things. First of all, if you are working with UDIM, Substance 3D Painter will automatically simplify the thumbnails (for optimisation).

 

On the other hand, if you're not working with UDIM you can indeed switch options under Edit>Settings>General>Layer stack options>Use simplified thumbnails 

 

I can see on your second screenshot that you're working with UDIM, so it's perfectly normal.

 

Have a nice day.

 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity ManagerCorrect answer
Community Manager
March 21, 2023

Hi @Nguyen24174130fz5j,

 

Thanks for the message,

 

This is an interesting question. The mask thumbnails depend on multiple things. First of all, if you are working with UDIM, Substance 3D Painter will automatically simplify the thumbnails (for optimisation).

 

On the other hand, if you're not working with UDIM you can indeed switch options under Edit>Settings>General>Layer stack options>Use simplified thumbnails 

 

I can see on your second screenshot that you're working with UDIM, so it's perfectly normal.

 

Have a nice day.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    N
    Nguyen24174130fz5jAuthor
    Participant
    March 29, 2023

    it's not working 😞

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    March 29, 2023

    Hello @Nguyen24174130fz5j,

     

    On the pictures you sent, I can see that you're working with UDIM, so as I said, Substance 3D Painter automatically simplify the thumbnails for optimisation, whatever your options are.

     

    But am I missing something? Are you not working with UDIM?

     

    Keep me posted.

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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