cannot download Substance 3D add-on for Blender Prerelease

[jocstone_me]

Hi, hope someone could help me here.

A while ago, when the Substance add-on for Blender was released, I signed up for this prerelease and installed it.

After not using it for a while and using newer versions of Blender without copying add-ons from previous versions, to keep it clean, I try to download the new release of this add-on, and thats where I'm stuck…

When I try to download again, I log in, go to the programs and select "Join", then I get a message saying "An Adobe ID with this Email is already part of the program."

However, when I go to "My Programs", on the Adobe prerelease site, there are "no programs available".

Any idea how to fix this so I can download the add-on again?

[Szilvas25719437fszd]

Same issue. I sent email to the admin - waiting for response.

[Szilvas25719437fszd]

Update. The admin email address is unknown. Great. Adobe misled us 🙂

[jocstone_me]

This problem occured to me when using my work account.

I have fixed it by using my private (free) account and signed up again.