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hartben
Participant
July 23, 2021
Answered

Can't export at 300 dpi

  • July 23, 2021
  • 1 reply
  • 2735 views

I keep changing my pixels per inch to 300 in the render settings, but the file keeps coming out at 72 dpi. What am I doing wrong? I have a full license. 

This topic has been closed for replies.
Correct answer JMathews

Hi @hartben - thanks for reporting this, it does indeed seem to be broken right now.  It doesn't change the number of pixels being rendered, just the size calculation in Photoshop, so you can still convert it in Photoshop if you want. If you want more pixels, just use the size setting directly for now.  Apologies about that!

1 reply

JMathews
Community Manager
JMathewsCommunity ManagerCorrect answer
Community Manager
July 23, 2021

Hi @hartben - thanks for reporting this, it does indeed seem to be broken right now.  It doesn't change the number of pixels being rendered, just the size calculation in Photoshop, so you can still convert it in Photoshop if you want. If you want more pixels, just use the size setting directly for now.  Apologies about that!

Adobe Principal Product Manager, 3D & Immersive
ID3A+ Design
ID3A+ Design
Known Participant
January 11, 2022

Hello, its still impossible to export at 300dpi at Stager, Dimension doesnt have this issue / limitation.

Stager is supposed to be better than Dimension and with more functions, so when will be possible for us

to have control of the output resolution?

 

I saw that you've replied for this issue at 23th July 2021, its been a while since then and as it seems, nothing

has changed.

 

Thanks in advance.

 

davescm
Community Expert
davescmCommunity Expert
Community Expert
January 11, 2022

@ID3A+ Design  Whilst an annoyance having to change the resolution in Photoshop (which will assign 72ppi on opening to any file without resolution metadata), it does not affect the image at all. The resolution setting is just metadata i.e. a number that sits alongside the image and is used to calculate physical print size. Changing the ppi value in Photoshop Image >Image Size  with resample unchecked will recalculate the physical size and add the revised value in metadata without changing a single pixel - so no loss is involved.

 

It would be nice to see it set correctly from Stager though.

 

Dave

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