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Participating Frequently
July 5, 2021
Answered

Substance share Credits

  • July 5, 2021
  • 2 replies
  • 610 views

With the full take over impelentation i noticed that the new substance source replacement did not carry over my credits. I know i had over 100 credits there. I don't know the specific amound :(. I was stoked to see the new programs having parity and wanted to spend some of those credits trying things out.

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Correct answer JMathews

You can continue to log in with your Substance account to use your credits.  We'll have a way to transfer them to your Adobe account later but for now you'll just need to account swap.  Sorry about that!

2 replies

Participating Frequently
July 6, 2021

Thank you! That works just fine.

JMathews
Community Manager
JMathewsCommunity ManagerCorrect answer
Community Manager
July 5, 2021

You can continue to log in with your Substance account to use your credits.  We'll have a way to transfer them to your Adobe account later but for now you'll just need to account swap.  Sorry about that!

Adobe Principal Product Manager, 3D & Immersive
Participant
January 4, 2023

Hi!

 

I don't seem to be able to login with my substance account anymore, what happened to my assets (477) and credits (1136) ?