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Adobe Team Project Corrupted

New Here ,
Mar 01, 2024 Mar 01, 2024

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All - I'm painfully aware of the Error code: -1609629695 issues with Teams Projects. Previously, I've been able to restore projects that have been corrupted through some combination of reverting to Versions/Auto-Saves. Yesterday, a massive project became corrupted. No versions/auto-saves will restore for me or my team members - we keep being asked to revert to a previous auto-save. 

Another issue was that even if we were able to resore the project in Premiere, After Effects crashes for all Team Members trying to open restored versions. We're trying to salvage the project by making a local version. 

In the Teams project that we're able to opne in Premiere, all After Effects files show offline and we're not able to "Edit Original" to try to salvage either. 

This is a massive project and months of work. I've recommended to my team that we no longer use Team Projects - these are issues that have been going on since 2016. 

Any insights would be welcomed.

Screenshot 2024-03-01 at 9.44.04 AM.pngScreenshot 2024-03-01 at 10.25.34 AM.png

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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I've moved this from the Premiere Pro forum to the Team Projects forum.

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New Here ,
Mar 01, 2024 Mar 01, 2024

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Thanks, Peru Bob. I wasn't sure the best place to post it.

 

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New Here ,
Mar 01, 2024 Mar 01, 2024

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As a follow-up question - trying to salvage what I can on the newly created local project - I'm going to have just dig in and re-do some work. The one thing I can't figure out how to re-link the AE files in my newly created local project. As a previous Teams Project, they were linked dynamically via Adobe Dynamic Link but show as offline in my newly created local project. When I try "Link Media" and point to the newly created local version of the AE files, I get this error message:

Screenshot 2024-03-01 at 11.59.32 AM.png

 I shudder at the thought of having to re-import all these comps and manaullay replace, as there are hundreds of AE comps across multiple timelines.

 

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Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi @Matt23218861k4am ,
Sorry for your troubles, I will follow up via email to gather some more information from you.

Best,
Udo

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