Can't accept team project request

[257775532y4d]

My supervisor started a team project that he worked on that I was meant to help with. Today, I went to accept and open the project, but when I'm in the invites tab of the open team projects window, it won't load anything when I click accept. I've accepted other team projects from my creative cloud notifications before, but it still does not work. Does anyone have ideas about solving this problem?

[Udo_Pawlik]

Hi @257775532y4d, sorry for your troubles.

• What Version of PPRO are you running (23.x, latest, Beta)?
• Are you on Windows or Mac?
• Are you able to see and accept the Team Project invite I just sent to you?
• Could you in turn create a test Team Project and invite me [upawlik@adobe.com]?

Best,
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

[257775532y4d]

Hi!

• I am in 24.0 PPRO
• I am using a Mac
• I saw the invite you sent me but still cannot accept it
• I can create new team projects and I sent the invite to you just now. Hope you can see it!

Thank you so much!

[Udo_Pawlik]

Yes, I accepted the invite, added a bin and published the project. Question remains why you are not able to accept invite by others?! I assume you already re-booted your machine to make a sure any stale or hung process gets refreshed? I also sent you an email where to find log files that may help shed light on the problem.

-udo