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Participant
December 17, 2021
Frage

Can't open Team Project - "created in newer version" - all team members locked out

  • December 17, 2021
  • 5 Antworten
  • 510 Ansichten

Hi Adobe community,

 

We're working with 4 computers (2 MacOS Catalina, 1 Mojave, 1PC) all with Premiere Pro 15.4.1 working on the same Team project. Yesterday one of us shared changes that made the others crash upon accepting. Now everyone is locked out with the message "Unsupported Project Version - This project was edited in a newer version. Please update to the latest version and try again."

 

We're at 85% completion of editing a 50 minute documentary... All updating to Premiere Pro 22 seems tricky!

 

Any thoughts on how to fix this? Thanks a million!

Arnie

Dieses Thema wurde für Antworten geschlossen.

5 Antworten

R Neil Haugen
Legend
December 20, 2021

Are you back working now? Would love a report on if and how you got working again.

 

Neil

Everyone's mileage always varies ...
Participant
February 21, 2024

Did anyone find a solution?

Adobe Employee
February 21, 2024

Hi @Bn21807326q90q,
could you describe your problem in a bit more detail? 

-Udo

Udo Pawlik
Community Manager
Community Manager
December 17, 2021

Hi Arnie,

Have you tried rolling back to a previous Version or Auto-Save using the Media Browser?
- A new Version of a project is created each time a collaborator shares changes - View versions of team projects

- Each edit is auto-saved (Similar to the history panel) - View auto-saves of team projects 

 

Best, Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

Peru Bob
Community Expert
Community Expert
December 17, 2021

Moved to the Teams forum.

Ann Bens
Community Expert
Community Expert
December 17, 2021

Accidental opened in 22 or beta on one of the machines.

Its very easy to open a project is a different version when multiple versions are installed on a machine.

Arnie88Autor
Participant
December 17, 2021

And... we've checked all our machines: everyone is still on 15.4.1