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"People Graph service is currently unavailable"

New Here ,
Jan 13, 2022 Jan 13, 2022

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Been trying to create a Team Project this morning, when I go to add a collaborator I'm met with the message

The People Graph service is currently unavailable. Please close the Edit Collaborators dialog and try again later.

 

What's the issue?

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Sorry for your troubles with adding collaborators to a Team Project.
It could have been a temporary outage on our side - Did the issue resolve itself? If not feel free to contact me directly under upawlik@adobe.com.

Best,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

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Adobe Employee ,
Dec 31, 2022 Dec 31, 2022

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Hey @Udo_Pawlik ,

Is it possible that Team Projects is not available to EDU and enterprise without specific licensing? My brother is having this issue and he has an EDU license.

 

Thanks,
Kevin

 

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Adobe Employee ,
Jan 01, 2023 Jan 01, 2023

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Hi Kevin,
Team Projects should be available to EDU and enterprise customers. I assume your brothers license is provided by the school?! The Adobe license admin for the school should verify if your brother has access to the Team Project service. 


Happy New Year,
Udo



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New Here ,
Jan 18, 2022 Jan 18, 2022

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did you ever figure out how to get this to work again?  Currently experiencing the same issue

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New Here ,
Jun 17, 2022 Jun 17, 2022

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Has anyone found a resolve to this issue?

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hi Stuart,

I'm also having this problem. Let me contact engineering to see what's going on.

 

Thanks,
Kevin

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New Here ,
Oct 01, 2022 Oct 01, 2022

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Hi,

I am also expiriencing this issue, how do I fix it?

Thanks,

Janna

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New Here ,
Dec 02, 2022 Dec 02, 2022

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Could anybody fix this issue and share the solution?

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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You could check here for temporary outages: https://status.adobe.com/

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