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H
hinchan
Participant
June 18, 2023
Question

Team Project gets an error when opening

  • June 18, 2023
  • 1 reply
  • 198 views

Hi! 

I keep getting this error when opening team project. I've tried going through the media browser route but it also just crashes, any thoughts or advice would be great!

My PP version is up to date as well as my mac. I have also tried restarting. 



[Moderator note: moved to best forum.]

    This topic has been closed for replies.

    1 reply

    U
    Adobe Employee
    Udo_Pawlik
    Adobe Employee
    June 19, 2023

    Hi,

    Have you tried to rollback to one of the next older Auto-Save versions using the Media Browser - View auto-saves of team projects?
    As an alternative are you able to create a new Project based on a older Version of your Team Project - View versions of team projects?

    I've also sent you an email with instructions for another troubleshooting option.

    Best,

    Udo

    Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

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