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Matthew36652839ol3w
New Participant
July 29, 2024
Question

Team Project invitation unable to send

  • July 29, 2024
  • 1 reply
  • 908 views

I've been trying got use the Team Project feature for the first time in Premiere Pro and I have the latest version of Premiere 24.5.0. When I convert my existing project to a team project and then try to invite a collaborator it says invite invalid, that is after ensuring I've typed it correct and it pops up as an Adobe CC account. Then it says :

"Collaboration features are currently not available because you are disconnected from Team Projects. Team Project data will be saved locally on this machine and you can continue working without collaboration features.

The Team Project will be automatically synchronized with Team Projects after the connection has been established."

 

Can someone please help?

    This topic has been closed for replies.

    1 reply

    N
    Adobe Employee
    Nathan Boerman
    Adobe Employee
    July 29, 2024

    Hi there. 

    Sorry you are having invitation issues with Team Projects.  Could you please check that your creative cloud desktop is up to date?  Also, if you could log out/in, reset your system and try again and see if that clears it up.  Let me know if that helps things.  

    -Nate

    M
    Matthew36652839ol3wAuthor
    New Participant
    July 30, 2024

    I did what you said and it did not yield a different result. Still said the invitation failed and says the same thing when you look at the team project settings.

    M
    Matthew36652839ol3wAuthor
    New Participant
    July 30, 2024

    I think I figured out that it would not send because my Creative Cloud Storage was full which I did not realize it was. It looks to be working now.

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